Police Zone KASTZE strives for a user-friendly website

In today's digital age, an online presence is not just a convenience but a necessity. This applies not only to businesses but also to essential public services like police departments. In a world where information is accessible within seconds, the police cannot lag behind.

A high-performing and user-friendly website is a crucial tool in modern law enforcement. Police Zone KASTZE understands this well.

What does Police zone KASTZE do?

Police Zone KASTZE serves the municipalities of Kampenhout, Steenokkerzeel, and Zemst in the province of Flemish Brabant. KASTZE embraces a simple yet powerful slogan that underscores their dedication to the community: "We have eye for you."

This expresses a promise to every citizen, a commitment that the police zone is here to serve, support, and protect. Whether it’s ensuring safety, offering support, or simply providing a listening ear. Police Zone KASTZE emphasizes their presence for everyone in the community. This inclusive message fosters trust and connection, forming the basis for all their services and interactions.

KASTZE looks ahead

The team began by revising their visual identity, aiming to give their presence a fresher look and clearly emphasize their vision for quality service. This renewal led them to critically examine their website. The goal was to make it a user-friendly channel for citizen interaction.

Many police zone websites are similar because they use a central platform designed by the Federal Police. While this provides visual uniformity, it also limits creativity and flexibility in content management.

Managing police websites can be complex. They are sometimes perceived as user-unfriendly or even outdated due to extensive and complicated menu and navigation structures. Police Zone KASTZE saw this as an opportunity for improvement.

For us, it was a challenge we eagerly accepted. A perfect opportunity to combine expertise and innovation.

Our Solution

A Thorough Analysis as the Foundation

Police Zone KASTZE contacted us through the VERA framework agreement.

The collaboration began with a kick-off meeting with clear questions. Paddle builds websites for public organizations based on a clear step-by-step plan. In the first phase, we conducted a functional analysis of the existing website and held a card sorting session with the core team to detail the top tasks, navigation structure, and required modules for the new website.

Design and Content

Their team introduced a new logo and wanted to keep its colors, but apart from that, there was no defined visual identity. The challenge was to balance a recognizable 'police' feel without being too dominant or distant. Meeting the client's specific wishes and finding the right tone and style contributed to a successful realization.

Functionality

Besides a fresh look and feel, KASTZE expected certain essential functionalities. The Paddle CMS Platform was already developed, allowing for the quick and flawless implementation of the necessary modules:

• Advanced search function to find the local neighborhood inspector
• Web forms to easily contact the right person within the police zone
• Opening hours to show when visitors can come by
• News posts
• FAQ lists
• ...

Project Management and Personal Guidance

Naomi and Okan led this project, known for their expertise in personal approach and hands-on follow-up. To accurately monitor the project's progress and smoothly transition between different development phases, they focused on the following crucial tasks:

1. Analysis of the Existing Site: A thorough evaluation to identify strengths and weaknesses, forming the basis for further development.
2. Providing Input and Advice: Actively contributing to building the structure and design of the new site, using their expertise to test, refine, and implement ideas.
3. Training: Offering necessary training to ensure all involved had the skills and knowledge to execute and maintain the project successfully.
4. Support and Guidance During Development: Providing continuous assistance during the content build-up to ensure smooth progress and quick resolution of any issues.
5. Our clients don't need technical expertise. The Paddle CMS Platform is designed for non-technical users.

Naomi and Okan's leadership and methodical approach laid a solid foundation for a successful project, with their personal touch ensuring efficient and streamlined development.